How Coronavirus Affects Delivery Logistics in the US and Globally

Everyone has been hit hard by the Coronavirus pandemic, whether you know someone who has it, got laid off because you work at a nonessential business, or you’re on the front lines delivering goods to stores and people. Most Americans are doing their best to cope and adapt while trying to contain the fear and worry they feel for themselves and their loved ones. Still, those in the delivery industry have a job to do, whether it’s globally or right here in the US. The pandemic is affecting all aspects of it.

3 Ways eCommerce Businesses Can Fight Coronavirus

Even in the worst crisis – and indeed this a major one – there is often a silver lining. Direct-to-consumer brands and other e-commerce businesses can emerge strong from these difficult days. To do so, they must remain optimistic and stay on top of every stage of the customer journey. We talked with our direct-to-consumer partners to gather the most valuable tips on how brands can overcome this global outbreak.

3 Eye-Catching Trends Disrupting eCommerce Fashion

It’s the most fashionable time of the year! As designers show off their latest collections on the world’s most prestigious runways, photographers and fashion critics gather front row for a sneak peek of 2020’s must-have styles. And this year, in addition to the boldest outfits making waves, dramatic developments are taking place in the fast-growing world of eCommerce fashion. Given that the global fashion online market is predicted to grow to $872B by 2023, next-gen fashion brands are eager to try on the industry’s noteworthy trends (Statistica, 2018).

Start Spreading the News: Bond Raises 15M ‘Cause Post Purchase Matters

Bond, a new urban-delivery company, is changing the game of last-mile delivery by replacing traditional package delivery with hyperlocal, electric-trikes. D2C brands can now offer customers outstanding post-purchase experiences.

5 Unnecessary Reasons Customers Leave Online Retailers (and they all happen after they click ‘buy’)

Retention and LTV are at the heart of every online retail business. The data says it all: it costs five times more to acquire new customers than to retain existing ones. D2C brands know just how critical it is to keep retention high and churn rates low. To do so, online retailers invest a tremendous amount in the customer’s journey, from a smooth UX experience (gotta lower those bounce rates!) to the best online support solutions out there. Not to mention the time and money dedicated to elaborate email marketing plans and rewards programs. And of course, there’s original content to generate, constantly. Because let’s face it— if your brand isn’t on the gram, does it even exist?

The Satisfaction Death Valley that Awaits Online Retailers in 2020

So you clicked the ‘Buy’ button. Christmas is fast approaching and that gadget you intended to put under the tree still hasn’t arrived. Or maybe it came on time, but not it’s not the color you ordered. Now you have to start the process of returning it! Bad feelings are starting to build up…