In today’s competitive eCommerce space, customers are looking for much more than just high-quality products and great prices. They want the overall experience. While it can seem like there isn’t much that can be done about customer experience online compared with a brick and mortar store, it’s the exact opposite. The user-friendliness of your brand’s website, level of customer service, and overall post-purchase experience determine your customers’ satisfaction and ultimately the success of your eCommerce brand.

Going green is more than just a business strategy or a passing trend. It’s a chance for your brand to do something truly powerful. Every step your brand takes towards bettering the environment is a gift to your customers and the planet. The best part is, it doesn’t have to be expensive or difficult for your brand. 

The recent surge in demand for meal kits has forced industry players to rethink their logistics operations – last-mile delivery in particular. While the last mile is a hurdle for all direct to consumer brands, delivering meal kits and food supplies is significantly more challenging than delivering clothing, books,  or any non-perishable item.

We are beyond delighted to share our partnership with Hungryroot, an online grocery service that delivers modern, healthy food with recipes and meal planning support. With over $35M in funding from leading investors like Lightspeed Venture Partners, it’s clear Hungryroot is not your average meal subscription service. The direct-to-consumer brand is on a mission to help people feel their best with a wide variety of clean-ingredient, nutrient-packed food products. From plant-based pastas to vegan proteins to gluten-free desserts, there’s no shortage of yummy and flavorful options. Hungryroot tailors orders to meet their customers’ preferences and even offers simple 10-minute recipes.

It is in times of crises that true leaders emerge to inspire those around them. Doctors, nurses and health care workers are undeniably the heroes of COVID-19, risking their lives daily on the front line of the virus. The rest of us are simply doing the best we can – staying home, following safety regulations, and cheering on first responders from our balconies. In recent weeks, several brands have joined the COVID-19 battle with generous donations, social campaigns and acts of kindness. Here are a few brands inspiring us by making a difference in little and big ways.

Last-mile delivery is the movement of your goods from transportation hubs to the delivery destination. In a sense, it is the phrase that means getting your items to your customers. Amazon is currently working to distance itself from various third-party delivery services because it wants to build its own network. While this is admirable, we are now seeing the repercussions of that in light of the pandemic.