Post Purchase Experience
Control your post purchase experience with branded tracking and proactive communication.
And there are so many links..
With Bond, you can finally place all of the pieces together and get the full picture of your operational landscape.
Bond operation system enables your brand to provide amazing experiences from the checkout button to your clients’ doorsteps.
Choose the right service level per coast, city or even zipcode to fit your brand’s needs – with full support to inhouse operation as well as third-party integration.
Control your post purchase experience with branded tracking and proactive communication.
Unified dashboard with relevant insights and real time operational health metrics.
Configure your ideal service level per zip - carrier, delivery days and rates.
Automatic flagging of operational gaps - delivery delays, refunds and more.
Unlock same-day, next day and scheduled delivery in selected urban areas.
Control your post purchase experience with branded tracking and proactive communication.
Unified dashboard with relevant insights and real time operational health metrics.
Configure your ideal service level per zip - carrier, delivery days and rates.
Automatic flagging of operational gaps - delivery delays, refunds and more.
Unlock same-day, next day and scheduled delivery in selected urban areas.
Post-Purchase Visibility
See the real time status of your daily operations – from the eCommerce platform, the fulfillment and the shipping processes, in one place.
Consumer POV
Easy access to the customer’s history – total spend, AOV, delays and refunds – for tailor made handling.
Proactive Communication
Keep in touch with your consumers with active updates throughout the post-purchase phase.
Branded tracking page
Communicate your brands’ values and all the relevant order information to provide clarity and reduce CS overhead.
CS Protocol Enforcement
Easy flow for a unified Manage roles and permissions for refund and order updates.
Automatic Flagging
Proactive notifications on discrepancies, so the issues can be fixed it before your consumers are affected.
Operational Excellence Reports
Get Insights on supply chain weak spots – refund analytics, CS issues, quality complaints and more.
OpEx Overview
Analyze your operations to identify and fix financial black holes.
sales@withbond.com
511 West 25th St.
3rd floor
New York, NY 10001
Get BONDsome content only available for our email subscribers.